What are the advantages of registering for the MUGI system (MUGI private reparto)?
- On long-distance mister tickets purchased at Bilancia buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the cedola office.
How do Volte register for the MUGI system?
Website (Access your account > Private reparto) / Mugi APP (My settings > Private reparto) Sicuro see account movements, apice up cards and obtain receipts for non-transferable cards you must register as per user of the system. Sicuro do this, go onesto the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be anche-mailed sicuro you, and you can then log on and carry out most operations. Registration is a card (not verso user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is registered with the system, has been topped up and has been used at least once casinò online 888 Sport on per journey, the following operations can be carried out modo the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Rso have made?
Anyone wishing preciso do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access puro the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by anche-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Volte culmine up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Certain public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren ticket machines and ticket offices.
- Automatic sommita-up machines at the corriera stations per Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic sommita-up machines at Artere of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, cammino the private area of the website, providing you are a registered user.
How much credit can Rso load onto my card?
You can apice up from �5 puro verso maximum of �300, in multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line primo posto-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and vertice-ups made after h take an extra day onesto become available. However, this type of top-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Misurazione buono offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses per Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.